Ridesharing rules
To guarantee all members a superb experience, you must follow a few basic rules.
The following is a summary of the conditions, which all members accept when they create a profile on Amovens.
Ride price
Drivers set their own ride price when creating a ride.
Instant booking
Rides marked with 'Instant' are available for immediate booking without waiting for driver confirmation.
Partial routes
Drivers can offer partial route bookings. Passengers asks for an alternative route and price, and the drivers must accept the request.
Ratings
Driver and passenger can rate each other after the ride. The same goes for cancelled rides.
Cancellation
Cancellations should be avoided if possible. Passengers can cancel up to 24 hours before departure without paying cancellation fee:
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More than 24 hours before departure: 0%
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3-24 hours before departure: 50%
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Less than 3 hours before departure: 100%
Service fee
The Amovens service fee amounts to 14% per seat of the driver's income from bookings paid online.
Online payment
Amovens charges your payment card once the booking is confirmed.
Transfers
Your account balance e.g. ride payments is updated 24 hours after ride departure.
Payments
Drivers choose when to have their positive Amovens account balance paid into their bank accounts.
