When a puncture occurs during a rental, it's important to determine responsibility to address the repair or replacement costs appropriately. Always remember to record the puncture in the end rental contract in our app.
Wear and tear: If the puncture is due to regular wear and tear, the owner is responsible. This type of damage can occur regardless of the renter's actions and is part of the natural usage of the vehicle.
Renter’s driving: If the puncture results from the renter's actions, such as driving over sharp objects or hitting a curb, then the renter is responsible for covering the costs associated with the repair or replacement of the tire.
Identifying the cause of the puncture is crucial in determining who bears the financial responsibility. Both parties should communicate openly to resolve the issue efficiently and fairly, ensuring ongoing trust and satisfaction in the rental experience on Amovens.
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