Occasionally, plans change, and you may need to cancel a booking. Here is everything you need to know about the refund process on Amovens, ensuring you understand when and how you can expect a refund.
Refunds are issued in accordance with our cancellation policy as outlined in our rental terms for confirmed rentals.
Please note, that the cancellation policy only apply to confirmed rentals. If a rental is cancelled before it is confirmed, we do not deduct the money, but just cancel the payment.
Timing: Refunds are typically processed within 1-5 banking days, depending on your bank’s processing time. Please note that Amovens is not able to speed up this process, as it depends on your bank.
Method: Refunds are issued to the original payment method used at the time of booking.
Check cancellation policy: Always review the cancellation policy before booking to understand potential fees and terms.
Cancel in good time: The sooner you cancel, the less likely you are to incur additional charges.
For any questions or if you need assistance with processing a refund, please contact Amovens's customer support team. We are here to help ensure your transactions are smooth and satisfactory.