Navigating the rules around kilometres when renting cars on Amovens can vary depending on whether you are opting for a Keyless or a non-Keyless rental. Here is what you need to know as a renter for both scenarios:

Keyless rentals

Included kilometres:

• Included kilometres: When you rent a Amovens Keyless car, a specific number of free kilometres are included, based on the rental duration. These are intended to cover normal wear and tear.

• Fuel costs: As a renter, you are responsible for the fuel costs during the rental period.

Managing kilometres:

• Automatic tracking: The Amovens app automatically tracks and records the kilometres you drive from start to finish.

• Purchase extra kilometres: If you foresee exceeding the included kilometres, you can purchase additional kilometres at a lower price than the price of exceeded kilometres when you book a car or before your rental starts. It is not possible to buy extra kilometres once a rental has started.

Exceeding your kilometre allowance:

• Excess charges: If you exceed the included kilometres, you will incur charges at a rate 50% higher than the standard kilometre rate.

• Settlement: All overages are handled within the app, and any charges are automatically processed.

Dispute resolution:

• If you disagree with the recorded kilometres, you must contact Amovens support within 24 hours after the rental ends to resolve the issue.

Non-Keyless rentals

Overview of included kilometres:

• Kilometre allowance: Similar to Keyless rentals, you get a set number of kilometres that cover wear and tear.

• Fuel responsibility: You are responsible for the fuel costs.

Purchasing extra kilometres:

• Advance purchase: It is advisable to buy extra kilometres at the time of booking if you expect to drive more than the included kilometres.

Procedure for exceeding kilometres:

• Recording overages: You and the car owner need to manually record any kilometres over the allowance in the rental contract.

• Cost of excess kilometres: Driving beyond the included or purchased kilometres will cost you 50% more than the regular kilometre price.

• Settlement of overages: Excess kilometres must be recorded in the rental contract and settled via our app.

Handling kilometre disputes:

• Documentation and agreement: The charge for excess kilometres occurs only after the rental contract has been completed via our app.

• Immediate action required: If there is a disagreement over the number of kilometres driven, you must contact Amovens within 24 hours after the rental to discuss the discrepancy.

Understanding these details will help you manage your kilometres effectively, whether you choose a Keyless or non-Keyless rental. Safe travels!